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3.3 SOP readiness & transfer to volume

Start of Production (SOP) is the specific moment where the project transitions from an Engineering Cost Center to an Operational Profit Center. It is not a date on a calendar; it is a certified state of readiness. Triggering SOP with unstable processes merely scales up defect generation. At this stage, the focus shifts from “Making it work” (Engineering) to “Making it repeatedly at target cost” (Operations).

The control plan baseline (the constitution)

Section titled “The control plan baseline (the constitution)”

The Control Plan is the governing document of the production line. It dictates exactly how quality is maintained at every step. Once SOP is signed, the Control Plan is Locked. Any change requires a formal Process Change Notification (PCN).

Action: Process steps not explicitly defined in the Control Plan are considered non-existent and cannot be enforced by the quality team. Strict adherence is mandatory.

  • IQC (Incoming Quality Control): Sampling plans (AQL) for raw materials.
  • IPQC (In-Process): Critical parameters (Torque, Temperature, Time) monitored during assembly.
  • OQC (Outgoing Quality Control): Final audit criteria before sealing the box.
Step IDProcess NameControl CharacteristicSpecificationSample SizeReaction Plan
SMT-04Reflow SolderingPeak Temperature245°C ± 5°CContinuous (Profiler)Stop Line. Quarantine last 2 hrs.
ASY-10Screw AssemblyTorque Value3.5 kgf-cm ± 0.2100% (Smart Tool)Tool auto-locks. Rework manually.
FQC-01Cosmetic CheckScratches/GapsLimit Sample SetAQL 0.65 Level IISort 100% of lot.

Pro-Tip: The most critical column is the “Reaction Plan.” Operators know how to check things; they often do not know what to do when a check fails. Explicitly define “Stop Line” triggers to prevent creating a pile of scrap.

Do not flip the switch to 100% volume on Day 1. Use a “Safe Launch” or “Early Production Containment” strategy to protect the customer from latent defects.

  • A Week 1 Yield exceeding 98% authorizes the release of Week 2 Volume.
  • A Week 1 Yield below 98% necessitates a hold on volume increases and requires a Root Cause Analysis (RCA) before proceeding.
PhaseDurationVolume (% of Peak)Control LevelExit Criteria
Safe LaunchWeeks 1 – 210% – 25%100% OQC Inspection. Engineers on-site.5 consecutive lots defect-free.
Ramp UpWeeks 3 – 450% – 75%Standard AQL Sampling.Cₚₖ stable. Cycle time met.
Steady StateWeek 5+100%Audit / Skip-lot sampling.Process validated.
  • Headcount: Is the 2nd shift hired and trained?
  • Equipment: Are testers duplicated to meet Takt time at full volume?
  • Supply Chain: Is the ERP driven by “Firm Orders” rather than “Forecast”?

A Work Instruction posted on a wall is not training. Training is demonstrated competence.

Requirement:

  • Certification Matrix: Every operator on the SOP line must have a “Green” certification level for their specific station.
  • The “Shadow” Rule: New operators must shadow a certified trainer for 3 shifts before touching production units.

Decision Logic:

  • A line staff composition exceeding 20% new or temporary personnel elevates the risk level, requiring an increase in QC sampling to 100% until process stability is demonstrated.

This is the formal transfer of liability. Once this pack is signed, the Project Manager (Engineering) steps back, and the Operations Manager takes command.

  • Open Engineering Changes (ECOs): You cannot start production with pending design changes.
  • Test Instability: A False Fail rate exceeding 5% results in SOP denial.
  • Material Shortages: No “partial builds” allowed for SOP.
  1. Yield Report: Final PVT data proving process capability (Cₚₖ) and Yield targets.
  2. Locked BOM: ERP system updated to “Production” status (no longer “Prototype”).
  3. Master Sample: Signed Golden Unit sealed in the QA cabinet.
  4. Test Software: Checksum verified and locked (Read-Only).
  5. Training Log: Signed roster of certified operators.

Final Checkout: SOP readiness & transfer to volume

Section titled “Final Checkout: SOP readiness & transfer to volume”
Control PointPassing CriteriaState
ERP StatusPart numbers valid, BOM costs rolled up, routing active.Active
PackagingDrop test passed; palletization pattern defined.Passed
RMA ProcessReturn address and “Return for Repair” code created.Defined
Spare Parts2% spare pool (or agreed %) set aside for immediate support.Stocked
Emergency Contact24/7 Escalation list (Operations & Quality) shared.Shared