1.1 Mission & Vision: Defining "From Atom to Cloud"
InThe high-reliabilitymission manufacturing,of processthis integrityorganization is non-negotiable.to bridge the physical reality of precision hardware manufacturing with the speed and scale of digital infrastructure. The handbookcore ispurpose not a suggestion; it isof the Controlling Document that formalizes all engineering, quality, and operational standards within the facility. Its functionsystem is to eliminate ambiguity,the enforcefriction standardizedinherent practices,in developing, producing, and servesupporting ascomplex electronic products globally.
The Mission Statement: Why Dannie Exists
The organization exists to ensure that the single,assembly of reliable hardware is governed by auditable sourcedigital standards.
Dannie exists to build the world's most reliable and traceable physical products by digitally unifying the entire manufacturing lifecycle—from the raw material (Atom) to the final deployment and service infrastructure (Cloud).
Atom to Cloud Defined
This phrase defines the mandatory scope of truthcontrol and data integrity:
- Atom (Material Origin): Traceability begins at the raw material level, requiring lot number control for every
process.criticalAdherencecomponent (PCBs, microprocessors, wire spools). This ensures quality defects can be traced back tothisthedocumentoriginal supplier source. - Cloud (Digital Service): Data integrity extends through the product's lifespan, linking the factory's production record (MES) to field performance, firmware updates, and customer service data.
The Vision: Perfect Process Synchronization
The long-term vision is mandatoryto achieve a state of Perfect Process Synchronization, where the physical reality of every board, every harness, and every enclosure flawlessly matches the digital blueprint. This eliminates process friction, accelerates design cycles, and ensures complete, auditable quality for allcritical personnel.applications.
0.1.1Synchronization Goal
Synchronization means that the data systems (MES, ERP, PLM) always reflect the actual state of the physical world. This includes:
- BOM Integrity: The
Mandate:electronicSingle SourceBill ofTruthMaterials (BOM) matches the physical components installed. - Recipe Alignment: The authorized Reflow Profile (digital recipe) matches the measured board temperature (physical profile).
- Fault Reporting: Failures reported in the field immediately link back to the exact manufacturing step and component lot used.
Operational Definition: Non-Negotiable Outputs
The handbookorganization's existsmission totranslates eliminateinto variationthree non-negotiable operational outputs that govern every engineering decision.
1. Zero Guesswork
Every engineering and preventassembly thedecision creationmust ofbe "shadow processes"—informal or undocumented methods developedbased on theaccessible, factoryverified floor.
The Definitive Authority
The handbook establishes procedural authority across all functional disciplines.data.
Process Control:Mandate:It containsProhibit thefinal,useverifiedof subjective judgment or "tribal knowledge." All critical parameters (torque settings, crimp heights, component placements) must be defined, measured, and stored in a central database (MES).- DFM Integration: The design phase must integrate manufacturing risk data (FMEA) to ensure design decisions are validated against actual process capability.
2. Total Traceability
Every product StandardSerial WorkNumber Instructions(SN) (SWI)must forbe linked to its complete genealogical history. This is a foundational audit mandate.
- Genealogy Scope: Traceability must include the lot numbers of all critical
operationsraw materials, the unique torque values applied to safety fasteners, final test results, and rework attempt counts (torqueChaptersequencing, soldering profiles, cleaning)6.3). Technical Specification:Auditability:ItTheactssystemasmusttheprovidefinalanreferenceunalterable,forcomprehensiveacceptablerecordtolerancesthat can satisfy rigorous external regulatory and customer audits (e.g., IPC Classlimits, acceptable solder void percentages) and measurement systems.Prohibition:No process, procedure, or quality standard may be implemented or used on the factory floor unless it is formally documented and resident within the current revision of this handbook.
Eliminating Ambiguity
When a procedural or technical dispute arises, the handbook provides the immediate and final resolution.
The Final Arbiter:The document serves as the absolute arbiter during conflict resolution between departments (e.g., Quality vs. Manufacturing).Communication:It standardizes the technical language and process nomenclature used within the organization, minimizing errors caused by miscommunication.
0.1.2 Deviation and Process Fault
Any failure to follow the defined procedure is categorized as a Process Fault or Non-Conformance that must be logged and addressed.
Managing Deviations
Mandate:Any deviation from the established procedure (e.g., using a non-standard component, omitting a quality check) is prohibited unless formally authorized by a temporaryManufacturing Engineering Deviation (MED)or a permanentEngineering Change Notice (ECN).Auditable Record:All deviations must be logged into the MES (Manufacturing Execution System) and linked to the unit's Serial Number (SN)3).
The3. CAPAMaximum TriggerReliability
The existence of an undocumented process or a repeated violation of the handbook procedure is a mandatory trigger for a Corrective and Preventive Action (CAPA) investigation (Chapter 6.9). The Root Cause Analysis (RCA) must identify why the documented procedure was not followed, leading to a system fix, not just a procedural reiteration.
0.1.3 Auditing and Document Control
The integritycore ofprocesses themust handbookbe isstatistically maintainedcontrolled throughto disciplinedexceed revisionindustry-standard controlquality and continuous audit.goals.
Revision Control
ControlledStatisticalDocument:Control: Thehandbookprocessismustabe statistically controlleddocumentusingsubjectSPC (Statistical Process Control) tostrictachieverevisionreliabilitymanagement.levelsOnlythattheminimizecurrent revision is authorized for use.defects.Update Process:Target: Allchangesmission-critical processes mustfollowaimthetoformalstatistically exceedECR6s$\to$ECN$\to$Implementationigmaflowgoals, corresponding to ≈ 3.4 Defects Per Million Opportunities (Chapter 6.11).Mandate:Personnel must verify the revision of the procedure they are using before beginning any work.
The Basis for Audit
The handbook is the mandatory checklist for all quality verification activities.
Internal Audits (LPA):The handbook's procedures form the basis for allLayered Process Audit (LPA)DPMOquestions conducted internally (Chapter 6.4)).External Audits:External auditors (e.g., ISO, Customer) verify compliance by checking that the actual factory process matches the procedures documented in the handbook.
Final Checklist
Mandate | Criteria | Verification Action |
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| Ensures business strategy aligns with technical reality and data scope. |
Synchronization | Vision requires | All |
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Quality |
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