1.2 Core Values (The Decision Framework)
Core values are not aspirational mottos; they are the mandatory Decision Framework used to resolve conflicts between departments and prioritize resources. These values must address the fundamental friction points in manufacturing (speed vs. quality) and development (iteration vs. stability). Adherence to this framework is mandatory for ensuring alignment and efficiency across all global operations.
The Operational Decision Framework
All personnel must utilize these core values to guide tactical decisions, particularly when resource constraints or competing priorities arise.
Core Value | Operational Definition | Conflict Resolution Mandate |
Precision over Speed | Quality is non-negotiable. A statistically stable process (high Cpk) is mandatory before throughput goals are pursued. | Factory Mandate: The manufacturing line must stop immediately for a quality audit, even if it compromises Takt Time or delivery metrics. |
Iteration over Perfection | Solutions are deployed quickly, refined based on data, and not allowed to stall due to exhaustive, time-consuming optimization in isolation. | Software Mandate: Feature development must prioritize PDCA (Plan-Do-Check-Act) cycles and Minimum Viable Product (MVP) deployment over absolute upfront stability. |
Radical Openness | Default status for all non-confidential process data (MES logs, test reports, meeting minutes) is transparent and accessible. | Knowledge Mandate: Information must be centralized and searchable; data hiding is prohibited as it creates waste (Waiting). |
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Systemic Efficiency | Focus resources on eliminating systemic flaws and process friction (Root Cause Analysis - RCA), not on increasing individual effort or speed. | Resource Mandate: Decisions must prioritize eliminating Waste (Muda) and simplifying the overall system rather than local optimization. |
Global Synchronization | Communication protocols and data handoffs must be structured to accommodate wide time zone spans and asynchronous work rhythms. | Communication Mandate: Personnel must utilize Async-First protocols to bridge time gaps and protect the focus time of geographically diverse teams. |
Operational Application Mandates
1. The Precision/Speed Reconciliation
This conflict defines the organization's risk tolerance. The high Cpk score of the manufacturing process is non-negotiable. If a new component or process threatens the statistical control limit (± 3σ), the implementation must be halted for re-qualification.
2. The Iteration/Stability Reconciliation
The software development cycle mandates rapid iteration. However, this must stabilize before affecting the factory. A feature built using the Iteration value is only deployed to the Factory when verification proves it will not violate the Precision value.
3. Data Over Opinion
All decisions regarding product performance, reliability, and process stability must be justified by quantifiable metrics, such as the Cpk score, the CoPQ (Cost of Poor Quality) calculation, or audited failure logs. Subjective judgment must be secondary to evidence.
Final Checklist
Mandate | Criteria | Verification Action |
Decision Framework | All tactical decisions utilize the six core values (e.g., Precision, Digital First). | Management verifies resource allocation supports high Cpk over rapid throughput. |
Conflict Resolution | Precision holds precedence over Speed in any manufacturing/quality dispute. | Audit confirms line-stop alerts due to quality issues are responded to immediately. |
Knowledge Access | Radical Openness is the default for all process and quality control data. | MES access rules are set to maximize transparency for Engineering/Operations roles. |
System Usage | All critical data and documentation are managed digitally (Digital First). | Audit confirms Standard Work instructions are delivered via the MES system. |