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1.7 The Open Door & Resolution Policy

1.7 The Open Door & Resolution Policy

  • Direct Access: A guarantee that any employee can speak to leadership without fear of retribution from their direct manager.
  • Escalation Path: Step-by-step guide for resolving conflicts:
    1. Direct feedback (1:1).
    2. Manager mediation.
    3. People Ops / "Open Door" escalation.
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