1.4 Work Instructions & Visual Aids
Effective Work instructionsInstructions (WIs) are the backbone of repeatablea assembly,high-quality transformingBox complexBuild buildsoperation, standardizing manual tasks and controlling human variation. Because Box Build relies heavily on manual labor (screwing, routing, connecting), the WI must function as the assembly line's primary process control document. A strong WI eliminates guesswork, prevents mistakes, and is essential for achieving the required Cpk (Process Capability Index) in manual assembly steps.
1.4.1 The Work Instruction Mandate
The WI is the legal and technical authority for the assembly sequence. It must be clear, unambiguous, and focused on defect prevention.
A) Structure and Sequencing
The WI must break the entire assembly down into clear,discrete, step-by-sequential steps, ensuring the correct dependencies are met.
- Logical Flow: The instruction must be structured to prevent pre-assembly failure. For instance, a chassis bracket must be mounted before the power supply (PSU) is installed, as mounting screws may become inaccessible afterward.
- Pass/Fail Checkpoints: Each critical step
actions.mustWhenincludepairedawithmandatorystrongsign-offvisuals—photos,checkpointdiagrams,(physicalroutingormaps—theydigital)removewhereguessworkthe operator confirms compliance (e.g., "Confirm TPA is seated"). - Materials and
ensureTools:everyTheoperator,requiredregardlesstool (e.g., torque driver) and the exact Part Number (PN) ofexperience,theperformscomponenttasksand fastener must be specified for each step. This links thesame way. By linkingBOM directly toMESthe assembly action, preventing the use of incorrect materials.
B) Defect Prevention Focus
Effective WIs prioritize clarity on potential failure modes and filteringerror-proofing, bynot variant,just instructionsassembly staysteps.
- Go/No-Go
precise, and aligned to design changes.Conditions: Theresultinstructionismustsmootherclearlytraining,showfewertheerrors,difference between an acceptable output and aproductiondefect.lineFor example, for harness routing, the instruction must include a visual limit on the maximum allowable bend radius. - Cautionary Steps: Warnings must be included for high-risk actions, such as handling ESD-sensitive components, routing near sharp sheet metal edges, or applying pressure near fragile display screens.
1.4.2 Visual Aids and Error Proofing
Visual aids are mandatory in Box Build because complex three-dimensional assembly is difficult to convey with text alone. Visual instruction speeds up training and reduces cognitive load, minimizing human error.
A) Photographic and Exploded Views
- High-Quality Imagery: Use clear, high-resolution photographs taken under optimal lighting. Low-quality images are ambiguous and can cause errors.
- Exploded Views: Use simplified, three-dimensional diagrams (exploded views) to clearly show how components align and fit together, especially for complex mechanical assemblies involving multiple brackets and fasteners.
- Color Coding: Use color overlays or arrows to highlight the specific mounting holes, fastener types, or orientation marks for the current step.
B) Error Proofing (Poka-Yoke)
Work Instructions should support physical error-proofing devices installed at the workstation.
- Confirmation Lighting: Use light curtains or visual indicators that
runs with confidence instead of hesitation.1.4.1 Purpose (why this matters)A good SWI (standard work instruction) makesilluminate thenextcorrectmoveobvious, evenlocation for anewparthireor a fastener in the current step. - Component Presentation: Use shadow boards for hand tools and numbered bins for hardware to ensure the operator selects the correct part for the sequence.
- Tool Interlocks: For critical torque sequences, use sequenced torque drivers that are programmed to lock out if the operator attempts to drive the screws in the wrong order or with the wrong torque setting.
1.4.3 Auditability and Traceability
The Work Instruction serves as the master document linking the assembly process to the final product's quality record.
A) Revision Control
- Mandate: The WI must feature clear revision control (Revision A, B, C, etc.). The shop floor must only use the current, approved revision. Outdated instructions are a major source of assembly failures.
- Control: WIs should be managed electronically and displayed on
Mondaytabletsator6monitors.AM.ThisItensuresremovesthatguessing,whenblocksacommonrevisionmistakes,isandreleased,linestheupold version is immediately unavailable to the assembly technician.
B) Final Sign-Off
- Operator Signature: The WI must include space for the assembly technician to sign off on critical steps, providing accountability for proper completion.
- Inspection Sign-Off: The final step must include a sign-off section for the Quality Assurance (QA) inspector to verify compliance with
MESthesoentire process before therightunitvariant, torque, label, and testshow up at the right minute.Rule:one truth, one click, one page per operation.1.4.2 Anatomy of a great SWI (whatmoves toinclude)final functional testing.
Final Checklist
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Keep each operation on one screenrecord (scroll minimal). Long tasks → split into sub-ops.
1.4.3 Photos & diagrams (makelinks the imageoperator do the talking)
Lighting & background:diffuse light; matte background; avoid black-on-black (use colored mats).Angles that teach:show thehand position, not just the part; shoot square to surfaces to avoid illusions.Callouts:arrows forpin-1, gaskets path, bead direction, airflow. Add ascale(small ruler) when size matters.Before/After tiles:left = wrong, right = right (e.g., shield pigtail>10 mmvs≤10 mm).Exploded diagrams:simple line art for stack order; each fastener labeled byPN + torque.File discipline:name assets byOpID_Step_Variant; keep animage vaulttiedID to thedrawingcompletionrev.
1.4.4 Exploded views & routing maps (fit, order, path)
Exploded views:showsequence(1→2→3), standoff heights, washers/spacers,threadlocker color, and torque values grouped byicon/color.Routing maps:centerline path,clamp icons, first-bend position,min radius, shield bond points, andlabel locations with ±5 mm.Call gaskets clearly:start/stop marks, corners, compression checks; notescrape pointsfor paint where EMC bonds.
1.4.5 Variants without confusion
SWIsfilter by scan(SKU/Variant). Onlyof therelevantassemblysteps appear.Badges(A/B/C) on any shared page; color-coded consistently plant-wide.If steps diverge >30%,separate pages—don’t bury “if A then…” in paragraphs.Label maps and accessory listsfollow SKU; block start if the kit doesn’t match.
1.4.6 Digital delivery (station UX that helps, not nags)
MES tile: zoomable images, 10–30 s video clips for tricky motions, and achecklistwith green ticks.Hotkeys/foot pedalto advance when hands are full.QR on fixturesopens the exact op;no USB sticks.Localization: language toggle; minimal text + icons; metric units.Offline fallback: cached SWIs print withrev & QR—and auto-expire when a new rev arrives.
1.4.7 Torque, adhesives & TIMs (show the amount, not just the idea)
Torque map snippeton the step; bitsby ID; add awitness markexample.Threadlocker:dot size photo; color vs chemistry; cure notes.TIMs:beaddiameter gaugeimage, pattern (X/lines), “too much/too little” examples; pad locations ghosted on the chassis.
1.4.8 Labels & regulatory marks (straight, legal, repeatable)
Label map: ghosted outlines, datum edge,alignment ± mmand angle.Surface prepicon (wipe/apply); squeegee strokes; bubble-free example.Dynamic fields(SN, MAC, keys) comefrom MES; SWI showswhere, not what to type.Regional marks (CE, UKCA, etc.)—variant-filteredso the wrong region can’t appear.
1.4.9 Accessibility & readability
Font ≥10 ptat arm’s length; color contrast high.Replace jargon withicons(pin-1 triangle, gasket path, airflow arrow, shield clamp).Safety: glove/ESD/eye icons where needed; no wall of text.
1.4.10 Change control & feedback
SWIs change only viaECN. Change bars highlight what moved.Redline toolat the station: operators can suggest with a photo; PE reviews within24 h.Quarterly refreshof critical photos (new fixtures, new parts finish).Training mode: same SWI with extra “why” panels for onboarding.
1.4.11 Common traps → smallest reliable fix
1.4.12 Pocket checklists
Header complete (PN–Rev, Variant, takt, PPE)Tool/parts box withPNsand torque bitsSteps: numbered, clear photos/diagrams,pin-1/latchshownQuality: gauges,± mmlabel positions, torque & checksVariant badges and MES filters set; video for tricky moves
Peer review (10 minutes)
Build the step from the SWI only; time itFind one potential error—fix the image, not the paragraphVerify MBOM line links; torque/specs match map
At the station
Scan → correct Variant SWI opensImages readable at arm’s length; zoom worksExit checks tick green before next op