4.5 Nonconformance and escapes

Nonconforming Material Control and MRB Rules

SQ rules for disposition paths: return, scrap, rework, use-as-is (concession). Who approves what; required evidence per disposition; segregation and re-identification rules.

Containment Playbook

Standard containment actions: stop-ship request, lot quarantine, 100% sort instruction, additional incoming checks, line-side containment, customer notification triggers. “Containment exit criteria” must be explicit.

Escape Handling (Supplier-caused Defects Found After Release)

When defect is found in production/field: immediate actions, trace lots, scope the suspect population, communicate internally, trigger SCAR, protect customer.