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2.14 Supplier Development & Escalation

2.14

When Suppliera Developmentsupplier &fails, Escalation

the
  • Theimmediate goal is correction, not termination. This section defines the "Path to Green": Iffor aunderperforming suppliervendors scoresand <80%,the theytriggers enterfor adisqualification.

mandatory

2.14.1 improvementThe program.
  • SCAR (Supplier Corrective Action Request):

    • Trigger: TheRepeat formalquality documentdefects requiringor a suppliercritical toline-down explain root cause and preventive action for adelivery failure.
    • The "Penalty Box":Requirement: CriteriaSupplier must submit an 8D report detailing:
      1. Root Cause.
      2. Containment Action (within 24h).
      3. Permanent Corrective Action.

    2.14.2 The Penalty Box (Disqualification) 

    Suppliers remaining in "Grade C" for removingtwo aconsecutive supplierquarters or failing to respond to SCARs are placed on "No New Business" hold. Continued failure leads to removal from the AVL.

    Final Checklist

    Status

    Trigger

    Consequence

    Probation

    Score < 80

    Mandatory SCAR & Improvement Plan

    Hold

    2x Failed Quarters

    No New POs permitted

    Disqualified

    Failure to Cure

    Removed from AVL (Probation -> Disqualification).

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