Part 2. Leadership Management System
2.1 Strategy Deployment: The Mission Model
We do not use abstract corporate goals. We operate in Missions. A Mission is a specific, time-bou...
2.2 Decision Rights and RACI: The Permission Matrix
Ambiguity in authority creates paralysis. When three people think they "own" a decision, the resu...
2.3 KPI Tree and Business Review Cadence
Most companies drown in data but starve for insight. They confuse Operational Standards (doing yo...
2.4 Risk, Compliance, and Audit Readiness
In the EMS industry, compliance is not about passing a test; it is the license to operate. A sing...