1.8 Communication Architecture

1.8 Communication Architecture

• Async-First: Prioritizing written communication (E-mails, Tickets) over synchronous interrupts (Taps, Calls) to protect "Deep Work" time. 
• Channel Guide:
  • Urgent (Production Stop): Phone/Walkie-Talkie.
  • Time-Sensitive: Chat (Slack/Teams).
  • Recordable/Actionable: Ticket/Email.