5.1 MES Rollout Method (Pilot -> Line -> Factory) + Cutover Checklist
Deploying a new MES or ERP module acts as a transplant of the manufacturing facility's nervous system. A "Big Bang" deployment (switching everything at once) is a suicide pact. If the system fails, the factory stops, and revenue drops to zero.
Adopt a Phased Rollout Architecture to isolate risk and validate the solution before scaling.
The Three-Phase Strategy
Do not deploy to the whole floor until the system survives the "Golden Line."
Phase 1: The Pilot (Offline / Low Volume)
- Scope: A single NPI (New Product Introduction) line or a dedicated testing cell.
- Duration: 2–4 Weeks.
- Objective: Validate the Core Model (Integration, Label Printing, Interlocking).
- Risk: Low. No impact on mass production revenue.
Phase 2: The Golden Line (Production Beta)
- Scope: One high-volume production line running real customer orders.
- Duration: 2 Weeks.
- Objective: Stress test logic under Cycle Time Pressure and Shift Variance.
- Risk: Medium. Requires a "Rollback Plan" (ability to revert to legacy system/paper within 1 hour).
Phase 3: The Factory Rollout (Scale)
- Scope: Remaining lines in waves (e.g., 2 lines per week).
- Duration: Variable.
- Objective: Replication and Stabilization.
- Risk: High impact, but Low probability (if Phase 2 was honest).
Entry & Exit Criteria (The Gates)
Do not proceed to the next phase based on dates. Proceed only based on Metrics.
Phase | Entry Criteria | Exit Criteria |
Pilot | UAT (User Acceptance Test) Sign-off. 100% Master Data loaded. | 100 consecutive units produced with 0 critical errors. |
Golden Line | Pilot Exit Met. Training 100% complete for Line A crews. | 24 Hours continuous uptime. OEE matches or exceeds baseline. |
Factory | Golden Line stable for 5 days. Hypercare team assembled. | All lines migrated. Old system Decommissioned. |
The Cutover Checklist (Go-Live Weekend)
The transition from "Old" to "New" requires a surgical cutover.
The "Drain" Strategy (WIP Handling)
Migrating live WIP data is complex and prone to corruption. Avoid it if possible.
- Action: Stop loading new units into the line 24 hours prior.
- Action: Flush all existing units out to Finished Goods (FGI).
- State: Line is empty. Physical WIP = 0. System WIP = 0.
The Paper Purge
- Action: Physically remove all old paper travelers, log sheets, and cheat sheets from the floor.
- Logic: If paper exists → Then Operators will use it. Burn the boats.
Account Validation
- Action: Verify every operator on the roster has a valid Login ID and Badge Scan access.
- Test: Have the Shift Lead log in at every terminal 2 hours before start.
Connectivity Check
- Action: Ping test all PLCs, Printers, and Scanners from the VLAN.
- Action: Print one dummy label at every station.
Training & Certification
PowerPoint slides do not teach muscle memory. Training must be "Driver's Ed" style.
- Role-Based Modules:
- Operators: "How to Start," "How to Handle Errors," "How to Reprint."
- Line Leads: "How to Reassign Users," "How to override Interlocks."
- Maintenance: "How to swap an Edge PC," "How to check PLC comms."
- The Certification Gate:
- Rule: No User ID is activated in the Production Environment until the user passes a practical exam (Simulator).
- Threshold: 100% Pass rate required.
Hypercare (The ICU)
The first 2 weeks of live production are critical. Do not treat this as "Business as Usual."
Visual Identification
- Action: IT / MES Engineers must wear distinct high-visibility vests (e.g., Orange "MES Support" Vests).
- Placement: 1 Support Engineer stationed on the line (not in the office) for every 2 active lines.
The War Room
- Cadence: Daily Standups at 08:00 (Start of Shift) and 16:00 (End of Shift).
- Agenda: Review Incident Log, Prioritize Bug Fixes, Go/No-Go for next wave.
Bug Triage SLA
During Hypercare, standard SLAs are suspended. Speed is paramount.
- Showstopper (Line Down): Response < 5 mins. Fix < 1 Hour.
- Major (Workaround available): Fix < 24 Hours.
- Minor (Cosmetic): Backlog.
Final Checklist
Category | Metric / Control | Threshold / Rule |
Testing | SIT / UAT | 100% of Critical Test Cases passed before Pilot. |
WIP | Sanitation | Line drained to 0 units before Go-Live (Clean Start). |
Access | User Validation | 100% of Shift Roster tested for login access 2 hours prior. |
Support | Coverage | Support Engineers physically present on-floor for first 3 shifts. |
Fallback | Rollback Plan | Decision point defined (e.g., "If Line Down > 2 hours, revert to Paper"). |
Training | Compliance | 0% of Operators allowed to login without Exam Pass. |
Hardware | Spares | 10% spare Scanners/Printers staged in the War Room. |