Part 8. Supplier Performance & Development
8.1 The Supplier Scorecard
A scorecard is not a report card; it is a feedback control loop. Without objective performance da...
8.2 Supplier Development & Escalation
Escalation is not about shouting louder or applying emotional pressure; it is a mechanical proces...
8.3 Supplier Business Reviews
A Business Review is not a social visit. It is a control mechanism. If the agenda focuses on "rel...