Part 2. Account Governance & Executive Alignment
2.1 Account Governance: Cadence, Escalation & Decision Rights
Entropy is the default state of any manufacturing relationship. Without a rigid governance struct...
2.2 Quarterly Business Review (QBR)
A Quarterly Business Review is not a social visit or a grievance session for a single late shipme...
2.3 Account Plan: Expansion Map, Stakeholders, Renewal Roadmap
A static account is a dying account. In manufacturing, if you are not growing your share of the c...