8.5 Layered Process Audits (LPA)
Inspection checks the product; Audits check the process. Layered Process Audits (LPA) are high-frequency, short-duration verifications performed by multiple levels of management to verify process discipline and prevent standardization drift.
8.5.1 The Tiered Structure
- Tier 1 (Daily / Shift): Performed by Line Leads or Supervisors.
- Focus: "Is the operator following the Standard Work? Is the ESD wrist strap connected? Is the correct revision of the drawing displayed?"
- Tier 2 (Weekly): Performed by Quality Engineers or Manufacturing Engineers.
- Focus: "Is the documentation current? Is the test fixture calibrated? Are non-conforming parts properly red-tagged?"
- Tier 3 (Monthly): Performed by Plant Leadership (Plant Manager, Ops Director).
- Focus: "Are the Tier 1 and Tier 2 audits actually happening? Are systemic issues being fixed? Is the culture of quality visible?"
8.5.2 The "Yes/No" Rule
LPA questions must be binary and objective. Ambiguity is the enemy of auditing.
- Bad Question: "Is the station clean?" (Subjective).
- Good Question: "Are there any loose components or debris on the workbench surface?" (Objective).
Final Checklist
Audit Type | Frequency | Auditor | Focus |
LPA Tier 1 | Daily (Every Shift) | Line Lead | Operator Discipline / Safety |
LPA Tier 2 | Weekly | Engineer | Process Inputs / Documentation |
LPA Tier 3 | Monthly | Manager/Director | System Health / LPA Integrity |
Reaction Plan | Immediate | Auditor | Fix "No" findings immediately |
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