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A.8 RMA (Return Material Authorization) Process The "Golden Board" Rule: Customer must provide a...

A.7 The Commercial NPI Gate Context: Book 1 covers Technical NPI. Book 10 covers Commercial NPI....

A.6 Quoting & Cost Models Open Book vs. Closed Book: Defining the transparency level of componen...

A.5 Inventory Liability (Excess & Obsolete) Context: In EMS, the biggest financial risk is buyin...

A.4 The Master Services Agreement (MSA) Liability Caps: Defining the limit of Dannie's financial...

A.3 Customer Satisfaction (CSAT) NPS (Net Promoter Score): The methodology for surveying custome...

A.2 The Quarterly Business Review (QBR) Context: The QBR is the heartbeat of the strategic relat...

A.1 Roles & Responsibilities: AM vs. PM The Account Manager (AM): The "Farmer." Responsible for ...

9.6 Asset Management Calibration Database: Tracking the expiry dates of torque drivers, multimet...

9.5 The TPM Strategy OEE (Overall Equipment Effectiveness): The formula (Availability x Performa...

9.4 Performance Metrics Visual Dashboards: What to display on the TV screens above the line (Tar...

9.3 The Visual Workplace Andon Systems: Light towers and dashboard logic. (Green = Run, Yellow =...

9.2 Traceability & Genealogy The "Black Box" Data: Linking specific component lots (Supplier Ree...

9.1 The Manufacturing Execution System (MES) Interlocking: How the MES prevents an operator from...

7.10 Physical Security Access Control: Biometrics/Badges for server rooms and "Cage" areas (high...

7.9 Preventive Facility Maintenance The Schedule: Not the machines, but the building.Checking co...

The successful execution of high-reliability manufacturing requires a mandatory, shared lexicon t...

Successful Electronics Design Manufacturing Services (EMS) operations depend entirely on objectiv...

The final logistical step — palletizing and container loading — is mandatory for protecting the p...

Final identification is the last critical step in the assembly process, transforming the complete...